Reference

How dewapoker slot Handles Your Personal Data

Your personal data — from your account registration details to every deposit you make via DANA, OVO, GoPay, or QRIS — is handled with clear rules on collection…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedAccount data access on request — 1×24 hours responseNo data sold to third-party advertisersRetention period disclosed per data category
dewapoker slot How dewapoker slot Handles Your Personal Data
HUBUNGI TIM PRIVASI

Reach Our Privacy Team Directly

If you want to access, correct, or remove your personal data, our privacy support team handles these requests seven days a week.

Live Chat Our live-chat window is available 24 hours a day, seven days a week. Start a chat directly from your account dashboard, and a privacy-team agent will take your data request within the session.
Email Support Send your data access or deletion request to our dedicated privacy address. Include your registered phone number so we can verify your identity. We reply within 1×24 hours on every day of the week.
WhatsApp For document-heavy requests — such as submitting an identity scan for account verification — our WhatsApp line lets you attach files directly. The number is listed inside your account settings under 'Contact Us'.
STANDAR KEAMANAN DATA

Six Ways We Protect What You Share With Us

Data protection at dewapoker slot is not a single setting — it is a set of layered practices covering how we store information, who can access it internally, how long we keep…

Encryption in Transit

Every data exchange between your browser or mobile device and our servers uses TLS 1.2 or higher. This applies to login, account updates, and all payment channel communications — DANA, OVO, GoPay, and QRIS included.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings panel on your first visit or any time after by returning to the cookie banner in your browser.

Internal Access Rules

Only staff whose role requires it — such as account verification agents and fraud analysts — can view personal data. Access is logged, and team members operate under confidentiality agreements that carry enforceable consequences for misuse.

Data Retention Schedule

Account data is kept for as long as your account is active plus a period required by applicable regulation. Transaction logs linked to QRIS and bank-transfer deposits are held for the period that depends on local law governing financial records.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or request deletion of non-essential records at any time through live chat or email. We complete verified requests within seven working days.

Breach Notification

In the event of a data breach affecting your account, we will notify you via your registered email address within 72 hours of our team confirming the scope. We will also outline the steps we have taken and what you should do next.

Your Privacy Questions Answered

The questions below cover what we hear most from account holders about data rights, cookie use, payment privacy, and how to reach us when something needs changing. If your question is not listed, our live-chat team can answer it in real time — seven days a week, around the clock.

We collect your name, email address, phone number, and the payment channel you choose — such as DANA, OVO, GoPay, or QRIS. We also log your device type and IP address for security purposes. We do not collect payment PINs or passwords.

No. Your deposit and withdrawal records are stored in your account only and are accessible to our internal fraud and reconciliation team solely for verification purposes. They are never shared with other account holders or sold to advertisers.

Send a request via live chat or email with your registered phone number for identity verification. We will compile your data summary and send it to your registered email address within seven working days of confirming your identity.

You may request deletion of non-essential personal data at any time. Some records — such as financial transaction logs — must be retained for a period that depends on local law. Our privacy team will tell you exactly which records qualify for deletion.

We use session cookies for login continuity and analytics cookies to measure page performance. You can accept, decline, or customise these from the cookie preferences panel shown on your first visit, or revisit it anytime from your browser settings.

We share data only with payment processors like DANA and OVO to complete transactions, and with regulatory bodies where required — specifically where local law mandates disclosure. We do not sell data to marketing companies or unrelated third parties.

We will notify you at your registered email address within 72 hours of confirming a breach that affects your account. The notification will describe what data was involved and the steps our team has already taken to contain the issue.